Mint chocolate chips and rich chocolate chips balanced each other out beautifully. There was no other chocolate in my opinion that I would say was as good as double mint chocolate. They lacked a sweet flavor and had a gooey, chewy texture. The company offers a campus marketing representative program as a way to increase campus marketing. The device completely controls each location. Insomnia Cookies does not offer franchising in the United States. A number of well-known brands, such as Panera Bread and Pret A Manger, have investments from them as well. JAB Holdings, the parent company of Krispy Kreme, bought a majority stake in the cookie business. At the end of 2009, the company owned 18 university locations, including the new trucks. Food trucks are one of the company’s latest products that debuted in 2008. They contain no THC, CBD, or any other illegal drug. Insomnia has had stores since it first opened in Syracuse in 2006, according to its website (). The company now has over 100 locations in 31 states and the District of Columbia.Īfter baking the first batch, he gifted it to his friends. Insomnia Cookies specializes in delivering warm, delicious cookies right to the doors of cookie lovers everywhere. How incredibly rude and ridiculous to make a valued customer feel like that? In a world where a lot of people are unemployed, I’m employing this company and they want to tell me I must wait an hour for THEIR mistake? Smh.Insomnia Cookies was founded in a college dorm room in 2003 at the University of Pennsylvania, by then-student Seth Berkowitz and now-CEO, Tom Caruso. I’m putting my money into your business and you want to tell me a cookie is going to take an hour? I definitely will not be buying from them ever again. Really? Then she said if I wanted my extra cookie, it would take an hour, really?! She almost made it seem as if it was my fault that THEY made the mistake. The lady on the receiving end was EXTREMELY rude. I call insomnia cookies to let them know about the mistake and to see what they’re going to do about it. Now the missing cookie is not really the problem, it’s the customer service. How does something like this get overlooked? Maybe because the people in the shop are on their phones, standing around talking, not doing things to produce their best work. Tonight, I ordered my usual and was delivered 3 cookies, when my receipt clearly says 4. I tip the deliverers and it’s a good experience. You know, it’s very sad to see a company that I used to love so much be on the decline.Įvery time I order, I order an ice cream and 4+ cookies. Thank you for the time in reading this email Ĭustomer service is the base of all businesses reguardless of in store presents or online presents.to be treated that way is not the way a business should be run its called up selling.instead i left with a single purchase and wasted a hour drive to get there just because i heard such good things about this place. Went for the first time to your insomnia cookie store in syracuse ny, 8/15/21 at around 3 pm,my wife my son and myself were the only ones in the store at the time and your employee was finishing some type of paper work.We stood there for 5min directly across from her with out a word like hello i will be wright with you ,just got a very non friendly do you know what you want from her with out even looking up,not very good customer service infact with the price of your cookies and being the first time there i should have just walked out and that would have been a lose of sale for the company,A hello and how can i help you would have been the way to have been and possibly have given your company sale at that time double my purchase at the time. More Matches Get Pricing Info for Insomnia Cookies Contact Insomnia Cookies! Or Contact Support Need help using Insomnia Cookies? Try their Help Center now! Insomnia Cookies in the News! Social Support and Contacts Insomnia Cookies on Facebook! Website: Visit US Department of Veterans Affairs (VA) Website NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Insomnia Cookies LLCĭeveloper: US Department of Veterans Affairs (VA) The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved. You can try any of the methods below to contact Insomnia Cookies. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Listed below are our top recommendations on how to get in contact with Insomnia Cookies.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |